Shipping & Delivery Policy

Shipping & delivery policy

Title

Last updated: April 2026

1. general

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped (from US warehouse).
For simple flat rate shipping: We never charge for shipping, and we offer a worldwide shipping option.

Shipping details:

5-10 Day Shipping (Domestic) - Free

8-20 Day Shipping (International) - Free

NOTE: We are not responsible for shipping carrier delays.

2. international shipping

We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Shipping details:

Canada: 8-12 Day Shipping - Free

UK: 8-14 Day Shipping - Free

Australia: 10-16 Day Shipping - Free

EU Union: 10-16 Day Shipping - Free

All Other Countries: 12-20 Day Shipping - Free

NOTE: We are not responsible for shipping carrier delays.

3. order process

1. Orders are processed in 2-3 business days, excluding Sunday and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

2. Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

3. If you have any questions about your order, please contact us right away at info@monlox.com We will be unable to make changes to your order once it has been shipped.

4. Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.